Overview

  • Customer: HighFive Healthcare
  • Industry: Dental Support Organization (DSO) – Oral Surgery & Endodontics
  • Locations: 67 practices across multiple states
  • Contact: Kimberly Pretnar, Chief People Officer
  • Challenge: Standardizing OSHA and HIPAA compliance across a large, multi-location network
  • Solution: OSHA documentation programs for all locations, plus OSHA & HIPAA training licenses for all staff
  • Results: Streamlined compliance processes, consistent training delivery, reduced administrative burden, and greater staff confidence in meeting regulatory requirements

About High Five Healthcare

HighFive Healthcare partners with best-in-class Oral Surgeons and Endodontists to deliver exceptional patient care. Their model allows doctors to focus entirely on patients, while HighFive manages operational, administrative, and compliance responsibilities.

“Our partnership with these practices allows doctors to focus on patient care while we handle the rest.” - Kimberly Pretnar, Chief People Officer

The Challenge: Inconsistent Compliance Across Locations

With 67 practices in their network, HighFive faced a significant challenge: how to ensure every location was meeting OSHA and HIPAA requirements consistently.

Before partnering with Gamma Compliance, each practice had different systems for training and documentation. This made it difficult to verify compliance, created administrative inefficiencies, and left room for error.

Their goals were clear:

  • Standardize OSHA and HIPAA compliance processes across all locations
  • Make annual and onboarding training consistent and easy to track
  • Reduce the administrative burden on individual practices
  • Ensure every staff member had access to clear, accurate compliance resources 

The Solution: Centralized Compliance with Gamma

In 2023, HighFive Healthcare found Gamma Compliance through a targeted online search for dental-specific compliance solutions.

They implemented:

  • OSHA Documentation Kits for all 67 locations – including required posters, stickers, binders, and site-specific materials
  • OSHA and HIPAA Training Licenses for all staff – covering annual training requirements and onboarding new hires
  • Annual & Onboarding Workflow – training assigned through a centralized system so all staff are consistently educated

“[We chose your programs because of...] The ease of use and clarity. It was presented really well. We also value relationships and culture, and felt your team fit ours. You were knowledgeable and straightforward.” - Kimberly Pretnar

The Results: Simplification, Standardization, and Staff Confidence

Since implementing Gamma’s programs, High Five Healthcare has:

  • Standardized compliance processes across all 67 locations
  • Reduced the administrative workload on practices so staff can focus on patient care
  • Ensured clear and consistent training for all employees, whether during onboarding or annual renewal
  • Provided every location with the same high-quality OSHA documentation kits
  • Fostered confidence among staff that they are following current regulations

“You fulfill our needs. We feel supported and confident in the compliance information you provide. You’re knowledgeable and responsive, which helps us support our practices.” - Kimberly Pretnar

Advice to Other Organizations

When asked what they would tell other organizations considering Gamma Compliance, Kimberly said:

“I’d absolutely recommend Gamma. Lean on them for support and questions. They’re specific to our industry, which is key when choosing a provider.”

Gamma Compliance helps DSOs and group practices simplify and centralize OSHA and HIPAA compliance—so your team can focus on what matters most: patient care.