Case Study: How Elevate Dental Partners Simplified Compliance Training

When Elevate Dental Partners—a growing dental service organization with 32 practices and counting—needed a way to scale their employee compliance training, they partnered with Gamma Compliance Solutions to create a centralized, trackable training platform. We sat down with Ashlee Mitchell, Hygiene and Compliance Director at Elevate, to hear how the solution has transformed their operations.

The Challenge: Keeping Up With Growth

Rapid growth meant more complexity. Elevate was hiring constantly, but keeping track of who was due for which training—and when—had become a major bottleneck.

“As we continue to grow, it became increasingly difficult to keep track of when employees were due for certifications and training. And... and also became really difficult because we're always onboarding new people at different cycles.”

— Ashlee Mitchell, Hygiene and Compliance Director, Elevate Dental Partners

The decentralized nature of their previous process made it difficult to verify compliance and act quickly when issues arose.

The Solution: A Centralized Training Subplatform

Gamma created a dedicated training subplatform just for Elevate, designed to manage compliance training for all staff across locations. The platform enables leaders like Ashlee to assign, track, and verify training with ease.

“There's a way to track it from a compliance, you know, director level where I can check in on every office and know where they're at, whereas before when everybody was kind of doing their one-off thing and we weren't really calibrated, it was really hard to know who was a risk and be able to kind of interject and help get things taken care of.”

Learn more about Gamma’s dedicated enterprise platform for large organizations:
gammacompliance.com/training-for-large-orgs

Course Content That Actually Works

Beyond the dashboard and automation, the training content itself struck the right balance for Elevate’s diverse staff.

“Some of the trainings I think are on one end of the spectrum where it's like kind of drinking through a fire hose where it's way too much information, so they don't retain any of it. This was a nice happy medium where it covered the bases. [They] were able to retain some of it and actually gain something from it and not be completely zoned out, but at the same time, it was sufficient.”

This balance has helped elevate training from a check-the-box task to a meaningful and accessible learning experience for team members at every level.

Interested in what’s included? Explore the courses Elevate uses:
OSHA Training for Dental Offices
HIPAA Training for Dental Offices

Why It Works: Customer Service & Adaptability

The combination of technical capability and human support made Gamma the clear choice for Elevate.

“Gamma was just the best customer service and the most hands-on and adaptable for what we needed. Whereas the other companies, I feel like it was more just kind of something that lived on the internet but not a human.”

Having responsive support and a flexible platform made it easier for Elevate to tailor the experience to their specific needs — something critical when managing 32 locations with varying workflows.